Frequently Asked Questions

What our customers asked recently

Why do you need to register my identity information?

Under Section 14 (1) of the Massage Establishment Rules 2018, a licensee must require all customers to furnish the following particulars to the licensee before providing any massage services to the customer:

▪ the customer's full name
▪ the customer's identity card number or passport details
▪ the customer's nationality
▪ the date and time of the customer's arrival at the massage establishment

We focus on improving the quality of our services. We won't force customers to do things they don't like and explain why.

Hope you can understand our difficulties!

Do your prices include GST?
  1. We serve both male and female customers. 
  2. All prices are NETT prices. 
  3. We are not a GST-registered entity.
What payment methods do you support?

Qian Zu Yuan only supports cash and eNETS online payment gateway now.
Other payment methods such as credit cards haven't been supported, sorry for that.
More Information about eNETS here: eNETS Credit 

What are the business hours of Qian Zu Yuan?

The current business hours of Qian Zu Yuan are 10:00 ~ 22:30 (can be adjusted by the appointment)

Where can I follow the latest information about Qian Zu Yuan?

Kindly note that any references on other Facebook pertaining to Qian Zu Yuan Spa prior to 01 Jan, 2020 are outdated and invalid. All new information about Qian Zu Yuan is subject to this website, Google and the new Facebook page.